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TERMS & CONDITIONS

General Terms of Use

These Terms of Service (“Terms”) are a binding legal agreement between you and Oosyn that govern your use of the websites, applications, and other offerings from Oosyn (collectively, the “Oosyn Platform”). When used in these Terms, “Oosyn,” “we,” “us,” or “our” refers to the Oosyn entity set out on Schedule 1 with whom you are contracting.

The Oosyn Platform offers an online venue that enables users (“Members”) to publish, offer,search for, and book services. Members who publish and offer services are “Service providers” and Members who search for, book, or use services are “Clients.” Each Service provider Service manages, a “Profile”. You must register an account to access and use any features of the Oosyn Platform, and must keep your account information accurate.
As the provider of the Oosyn Platform, Oosyn does not own, control, offer or manage any Profiles and Services. Oosyn is not a party to the contracts concluded directly between Service providers and Clients, nor is Oosyn an agency. Oosyn is not acting as an agent in any capacity for any Member, except as specified in the Payments Terms of Service (“Payment Terms”). To learn more about Oosyn’s role read further.

We maintain other terms and policies that supplement these Terms like our Privacy Policy, which describes our collection and use of personal data, and our Payments Terms, which govern any payment services provided to Members by the Oosyn payment entities (“paystack Payments“).

If you are a Service provider, you are responsible for understanding and complying with all laws, rules, regulations and contracts with third parties that apply to your Services.

Reviews. After each Service provider Service, Clients and Service providers will have an opportunity to review each other. Your Review must be accurate and may not contain any discriminatory, offensive, defamatory, or other language that violates our Content Policy or Review Policy.
Reviews are not verified by Oosyn for accuracy and may be incorrect or misleading .

Content. Parts of the Oosyn Platform enable you to provide feedback, text, photos, audio, video, information and other content (“Content”). By providing Content, in whatever form and through whatever means, you grant Oosyn a non-exclusive, worldwide, royalty-free, sublicensable and transferable license, for the term of the protection of the rights so licensed, to access, use, store, copy, modify, prepare derivative works of, distribute, publish, transmit, stream, broadcast, and otherwise exploit in any manner such Content to provide and/or promote the Oosyn Platform, in any media or platform, known or unknown to date and in particular on Internet and social networks. If Content includes personal information, such content will only be used for these purposes if such use complies with applicable data protection laws in accordance with our Privacy Policy. Where Oosyn pays for the creation of Content or facilitates its creation, Oosyn may own that Content, in which case supplemental terms or disclosures will say that. You are solely responsible for all Content that you provide and warrant that you either own it or are authorized to grant Oosyn the rights described in these Terms. You are responsible and liable if any of your Content violates or infringes the intellectual property or privacy rights of any third party. Content must comply with our Content Policy and Nondiscrimination Policy, which prohibit, among other things, discriminatory, obscene, harassing, deceptive, violent and illegal content. You agree that Oosyn may make available services or automated tools to translate Content and that your content may be translated using such services or tools.
Oosyn does not guarantee the accuracy or quality of translations and Members are responsible for confirming the accuracy of such translations.

Fees. Oosyn may charge fees (and applicable Taxes) to Service providers and Clients for use of the Oosyn Platform. More information about when service fees apply and how they are calculated can be found on our Service Fees page. Except as otherwise provided on the Oosyn Platform, service fees are non-refundable. Oosyn reserves the right to change the service fees at any time, and will provide Members notice of any fee changes before they
become effective. Fee changes will not affect bookings made prior to the effective date of the fee change. If you disagree with a fee change you may terminate this agreement at any time pursuant and delete your Profile.

Modification of these Terms. Oosyn may modify these Terms at any time. When we make changes to these Terms, we will post the revised Terms on the Oosyn Platform and update the “Last Updated” date at the top of these Terms. We will also provide you with notice of the proposed changes by email at least thirty (30) days before the date they become effective. If
you disagree with the revised Terms, you may terminate this agreement immediately as provided in these Terms. We will inform you about your right to terminate the Agreement in the notification email. If you do not terminate your agreement before the date the revised Terms become effective, your continued access to or use of the Oosyn Platform will
constitute acceptance of the revised Terms.

Service provider Terms
Service provider. As a Service provider, Oosyn offers you the opportunity to offer your expertise to our vibrant community of Clients – and earn money doing it. It’s easy to create a Service Provider Profile and you are in control of how you offer your service- set your price, availability, and rules for each workday.

Contracting with Clients. When you accept a booking request, or receive a booking confirmation through the Oosyn Platform, you are entering into a contract directly with the Client, and are responsible for delivering your Service under the terms and at the price specified in your Profile. You are also agreeing to pay applicable fees like Oosyn’s service fee (and applicable taxes) for each booking. Oosyn Payments will deduct amounts you owe
from your payout unless we and you agree to a different method.
Any terms, policies or conditions that you include in any supplemental contract with Clients must: (i) be consistent with these Terms, our Policies, and the information provided in your Profile, and (ii) be prominently disclosed in your Profile description.

Independence of Service providers. Your relationship with Oosyn is that of an independent individual or entity and not an employee, agent, joint venturer, or partner of Oosyn, except that Oosyn Payments acts as a payment collection agent as described in the Payments Terms.
Oosyn does not directly or indirectly control your service , and you agree that you have complete discretion whether and when to provide Services, and at what price and on what terms to offer them.

Creating and Managing Your Profile. The Oosyn Platform provides tools that make it easy for you to set up and manage a Service Profile.
Your Profile must include complete and accurate information about your Service, your price, and any rules or requirements that apply to your Clients or Profile. You are responsible for keeping your Profile information (including calendar availability) and content (like photos) up-to-date and accurate at all times. We recommend that you obtain appropriate insurance for your Service provider Services and suggest you carefully review policy terms and conditions including coverage details and exclusions. You may only maintain one Profile per Service.

Reviews. After each Service, Clients and Service providers will have an opportunity to review each other. Your Review must be accurate and may not contain any discriminatory, offensive, defamatory, or other language that violates our Content Policy or Review Policy. Reviews are not verified by Oosyn for accuracy and may be incorrect or misleading.

Content. Parts of the Oosyn Platform enable you to provide feedback, text, photos, audio, video, information, and other content (collectively, “Content”). By providing Content, in whatever form and through whatever means, you grant Oosyn a non-exclusive, worldwide, royalty-free, irrevocable, perpetual, sub-licensable and transferable license to copy, modify, prepare derivative works of, distribute, publish and otherwise exploit, that Content, without limitation. If Content includes personal information, our Privacy Policy describes how we use that personal information. Where Oosyn pays for the creation of Content or facilitates its
creation, Oosyn may own that Content, in which case supplemental terms or disclosures will say that. You are solely responsible for all Content that you provide and warrant that you either own it or are authorized to grant Oosyn the rights described in these Terms. You are responsible and liable if any of your Content violates or infringes the intellectual property or privacy rights of any third party. Content must comply with our Content Policy and Nondiscrimination Policy, which prohibit, among other things, discriminatory, obscene, harassing, deceptive, violent, and illegal content. You agree that Oosyn may make available services or automated tools to translate Content and that your Content may be translated using such services or tools. Oosyn does not guarantee the accuracy or quality of translations and Members are responsible for confirming the accuracy of such translations.

Fees. Oosyn may charge fees (and applicable Taxes) to Service providers and Clients for use of the Oosyn Platform. More information about when service fees apply and how they are calculated can be found on our Service Fees page. Except as otherwise provided on the Oosyn Platform, service fees are non-refundable. Oosyn reserves the right to change the service fees at any time, and will provide Members notice of any fee changes before they
become effective. Fee changes will not affect bookings made prior to the effective date of the fee change. If you disagree with a fee change you may terminate this agreement at any time pursuant to Section of act.

Rules. All USERS must follow these rules and must not help or induce others to break or circumvent these rules.

• Act with integrity and treat others with respect
  • Do not lie, misrepresent something or someone, or pretend to be someone else
  • Be polite and respectful when you communicate or interact with others.
  • Follow our Nondiscrimination Policy and do not discriminate against or harass others.

• Do not scrape, hack, reverse engineer, compromise or impair the Oosyn Platform
  • Do not use bots, crawlers, scrapers, or other automated means to access or collect data or other content from or otherwise interact with the Oosyn Platform.
  • Do not use bots, crawlers, scrapers, or other automated means to access or collect data or other content from or otherwise interact with the Oosyn Platform.
  • Do not decipher, decompile, disassemble, or reverse engineer any of the software or hardware used to provide the Oosyn Platform.
  • Do not take any action that could damage or adversely affect the performance or proper functioning of the Oosyn Platform.

• Only use the Oosyn Platform as authorized by these Terms or another agreement with us
  • You may only use another Member’s personal information as necessary to facilitate a transaction using the Oosyn Platform as authorized by these Terms.
  • Do not use the Oosyn Platform, our messaging tools, or Members’ personal information to send commercial messages without the recipient’s express consent.
  • You may use Content made available through the Oosyn Platform solely as necessary to enable your use of the Oosyn Platform as a Client or Service provider.
  • Do not use Content unless you have permission from the Content owner or the use is authorized by us in these Terms or another agreement you have with us.
  • Do not request, make, or accept a booking or any payment outside of the Oosyn Platform to avoid paying fees, taxes or for any other reason. See our Offline Fee Policy for exceptions.
  • Do not require or encourage Clients to open an account, leave a review, complete a survey, or otherwise interact, with a third party website, application or service before, during or after a reservation, unless authorized by Oosyn.
  • Do not engage in any practices that are intended to manipulate our search algorithm.
  • Do not book Service provider Services unless you are actually using the Service provider Services.
  • Do not use, copy, display, mirror or frame the Oosyn Platform, any Content, any Oosyn branding, or any page layout or design without our consent.

• Honor your legal obligations
  • Understand and follow the laws that apply to you, including privacy, data protection, and country laws.
  • If you provide us with someone else’s personal information, you: (i) must do so in compliance with applicable law, (ii) must be authorized to do so, and (iii) authorize us to process that information under our Privacy Policy.
  • Read and follow our Terms, Policies and Standards
  • Do not organize or facilitate unauthorized parties or events. You are responsible and liable for any party or event during your reservation that violates our rules for parties and events, as incorporated by reference herein.
  • Do not use the name, logo, branding, or trademarks of Oosyn or others without permission.
  • Do not use or register any domain name, social media handle, trade name, trademark, branding, logo, or other source identifier that may be confused with Oosyn branding.
  • Do not offer Service provider Services that violate the laws or agreements that apply to you.
  • Do not offer or solicit prostitution or participate in or facilitate human trafficking.

Cancellations, Travel Issues, and Refunds. In general, if as a client you cancel a service, the amount refunded to you is determined by the cancellation policy that applies to that reservation. But, in certain situations, other policies take precedence and determine what
amount is refunded to you. If the Service Provider cancels, or experience a Travel Issue (as defined in our Client Refund Policy), you may be eligible for rebooking assistance or a partial or full refund under the Client Refund Policy. Different policies apply to certain categories See each Cancellation Policy for details about what is covered, and what refund applies in
each situation.

Booking Modifications. Clients and Service providers are responsible for any booking modifications they agree to make via the Platform and agree to pay any additional amounts,fees, or taxes associated with any Booking Modification.

Oosyn’s Role. We offer a platform that enables Members to publish, offer, search for, and book Service Providers. While we work hard to ensure our Members have great experiences using Oosyn.com, we do not and cannot control the conduct of Clients and Providers. You acknowledge that Oosyn has the right, but does not have any obligation, to monitor the use of
the Oosyn Platform and verify information provided by our Members. For example, we may review, disable access to, remove, or edit Content to: (i) operate, secure and improve the Oosyn Platform (including for fraud prevention, risk assessment, investigation and customer
support purposes); (ii) ensure Members’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) address Content that we determine is harmful or objectionable; (v) take actions set out in these Terms; and (vi) maintain and enforce any
quality or eligibility criteria, including by removing Profiles that don’t meet quality and eligibility criteria. Members acknowledge and agree that Oosyn administers its Policies and Standards (such as basic requirements for service providers), including decisions about whether and how to apply them to a particular situation, at its sole discretion. Members agree to cooperate with and assist Oosyn in good faith, and to provide Oosyn with
such information and take such actions as may be reasonably requested by Oosyn with respect to any investigation undertaken by Oosyn regarding the use or abuse of the Oosyn Platform. Oosyn is not acting as an agent for any Member except for where Paystack Payments acts as a collection agent as provided in the Payments Terms.

Member Accounts. Members must register an account to access and use features of the Oosyn Platform. Registration is only permitted for legal entities, partnerships and natural persons who are 18 years or older.
You represent and warrant that you are not a person or entity barred from using the Oosyn Platform under the laws of the United States, your place
of residence, or any other applicable jurisdiction. You must provide accurate, current, and complete information during registration and keep your account information up-to-date. It is advisable that “Members” may not register more than one account or transfer your account to someone else. You are responsible for maintaining the confidentiality and security of your account credentials and may not disclose your credentials to any third party. You are responsible and liable for activities conducted through your account and must immediately notify Oosyn if you suspect that your credentials have been lost, stolen, or your account is otherwise compromised. If and as permitted by applicable law, we may, but have no
obligation to (i) ask you to provide identification or other information, (ii) undertake checks designed to help verify your identity or background, (iii) screen you against third-party databases or other sources and request reports from service providers, and (iv) obtain reports from public records of criminal convictions or sex offender registrations or their local
equivalents.

Disclaimer of Warranties. We provide the Oosyn Platform and all Content “as is” without warranty of any kind and we disclaim all warranties, whether express or implied. For example: (i) we do not endorse or warrant the existence, conduct, performance, safety, quality, legality or suitability of any Client, Service provider, Service provider Service, Profile or third party; (ii) we do not warrant the performance or non-interruption of the Oosyn Platform; and (iii) we do not warrant that verification, identity or background checks conducted on Profiles or Members (if any) will identify
past misconduct or prevent future misconduct. Any references to a Member or Profile being “verified” (or similar language) indicate only that the Member or Profile or Oosyn has completed a relevant verification or identification process and nothing else. The disclaimers in these Terms apply to the maximum extent permitted by law. If you have statutory rights or warranties we cannot disclaim, the duration of any such statutorily required rights or warranties, will be limited to the maximum extent
permitted by law.

Limitations on Liability. Neither Oosyn (including its affiliates and personnel) nor any other party involved in creating, producing, or delivering the Oosyn Platform or any Content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer
damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Terms, (ii) the use of or inability to use the Oosyn Platform or any Content, (iii) any communications, interactions or meetings you may have with someone you interact or meet with through, or as a result of, your use of the Oosyn Platform, or (iv) publishing or booking of a Profile, including the provision or use of Service provider Services, whether based on warranty, contract, tort (including
negligence), product liability or any other legal theory, and whether or not Oosyn has been informed of the possibility of such damage, even if a limited remedy set out in these Terms is found to have failed of its essential purpose.

Except for our obligation to transmit payments to Service providers under these Terms, or make payments under the Oosyn Service provider Guarantee or Japan Service provider Insurance, in no event will Oosyn’s aggregate liability for any claim or dispute arising out of or in connection with these Terms, your interaction with any Members, or your use of or inability to use the Oosyn Platform, any Content, or any Service provider
Service, exceed: (A) to Clients, the amount you paid as a Client during the 12-month period prior to the event giving rise to the liability, (B) to Service providers, the amount paid to you as a Service provider in the 12-month period prior to the event giving rise to the liability, or (C) to anyone else, one hundred U.S. dollars (US$100).

These limitations of liability and damages are fundamental elements of the agreement between you and Oosyn. If applicable law does not allow the limitations of liability set out in these Terms, the above limitations may not apply to you.

Indemnification. To the maximum extent permitted by applicable law, you agree to release, defend (at Oosyn’s option), indemnify, and hold Oosyn (including Oosyn Payments, other affiliates, and their personnel) harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with: (i) your breach of these Terms (including any supplemental or additional terms that apply to a product or feature) or our Policies or Standards, (ii) your improper use of the Oosyn Platform, (iii) your interaction with any Member, stay at an ccommodation, participation in an Experience or other Service provider Service, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction, stay, participation or use, (iv) your failure, or our failure at your direction, to accurately report, collect or remit Taxes, or (v) your breach of any laws, regulations or third party rights such as intellectual property or privacy rights.